Contact Kargoplex

Got questions? Let’s talk.

Whether you’re shipping for the first time, exploring a partnership, looking for support, or trying to understand how Kargoplex fits your workflow, we’d love to hear from you. No bots. No maze. Just real people who know logistics.

Typical response time

We usually respond within one business day, often sooner. For urgent support, email support@kargoplex.com or call us.

General enquiries

hello@kargoplex.com

Partnerships, sales questions, product enquiries, or anything else.

Customer support

support@kargoplex.com

Need help with a shipment, account issue, or platform question?

Call us

+1 737-296-5088

Talk to a real human when the situation needs a faster answer.

Austin HQ

Suite 230, 200 E 6th St, Austin TX US 78701

Headquartered in Austin, with operations and partners across multiple markets.

Before you send a message

A quick note on what we can help with

Reach out if you need help with quotes, shipment support, platform onboarding, partnerships, affiliates, ports, or anything else Kargoplex-related. If you already have an active shipment, include as much context as you can so we can respond faster.

Send us a message

Tell us what you need

Where we work from

Global team. Local presence. Worldwide shipping.

We’re headquartered in Austin and work across multiple regions. That means local understanding, global reach, and a team that’s used to thinking across borders.