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Kargoplex Cookies Policy

This Cookies Policy explains how Kargoplex uses cookies and similar technologies across our website, subdomains, applications, and digital freight tools. It covers essential cookies, analytics, functionality, support tooling, and other technologies used to operate, secure, and improve the Kargoplex experience.

Effective: August 12, 2024
Last updated: August 12, 2024

Overview

This Cookies Policy explains how Kargoplex Inc. uses cookies and similar technologies when you visit or interact with our websites, subdomains, applications, and related services, including www.kargoplex.com, shipper.kargoplex.com, forwarder.kargoplex.com, collaborator.kargoplex.com, and any other Kargoplex-operated digital service that links to this policy.

This policy should be read together with our Privacy Policy. To the extent required by applicable law, we provide cookie consent tools and preference controls for non-essential cookies.

What cookies are

Cookies are small text files placed on your browser, device, or system when you visit a website or application. Similar technologies may include pixels, tags, scripts, SDKs, local storage, web beacons, device identifiers, and server-side tracking methods that help us or our service providers recognize activity, remember preferences, improve performance, and understand how the Services are used.

Cookies may be session cookies that expire when you close your browser or persistent cookies that remain for a longer period until deleted or expired.

Types of cookies we use

CategoryWhy we use them
Strictly necessary cookiesThese support core site functionality such as session management, login, security, fraud prevention, load balancing, and user-requested services.
Performance and analytics cookiesThese help us understand how visitors and users navigate the Services, identify errors, measure engagement, and improve speed, usability, and product decisions.
Functional cookiesThese remember preferences and choices such as region, language, form progress, and similar experience settings.
Support and communication technologiesThese help us deliver customer support tools, messaging features, notifications, and related service interactions.
Advertising or marketing cookiesWhere used, these may support campaign measurement, remarketing, attribution, or ad relevance. We do not rely on these unless enabled in our implementation and subject to applicable consent requirements.

How we use cookies

We may use cookies and similar technologies to:

  • keep users signed in and maintain secure sessions;
  • detect abuse, bot traffic, fraud, and suspicious account activity;
  • remember user settings and site preferences;
  • analyze traffic, product usage, and conversion flows;
  • support chat, notifications, forms, maps, and embedded features;
  • measure the performance of pages, content, and campaigns; and
  • comply with legal, security, and operational requirements.
Examples of tools that may use cookies or similar technologies
Our current or expected stack may include AWS-hosted services, Vercel-hosted applications, CAPTCHA tools, tawk.to, Twilio, Mailjet, Brevo, Leaflet-based mapping integrations, payment providers, analytics or diagnostics tooling, and other approved vendors used to operate the Services.

Third-party cookies and similar technologies

Some cookies or similar technologies may be set by third-party services integrated into our websites or applications, such as support tools, payment providers, mapping tools, communications platforms, video or content embeds, fraud prevention tools, and infrastructure or analytics partners.

We do not control all third-party cookies, and the operation of those technologies may be governed by the third party’s own policies and settings.

How to manage cookies

You may be able to manage cookies and similar technologies by:

  • using the cookie banner or preference center on our websites;
  • adjusting your browser or device settings to block or delete cookies;
  • turning off optional analytics or marketing permissions where available; and
  • using provider-specific opt-out settings for certain third-party services.

Blocking some cookies may affect functionality, login persistence, saved settings, support tools, payment workflows, and other features of the Services.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in law, technology, our vendor stack, or our services. When we do, we may revise the effective or last updated date and publish the updated policy on the relevant Kargoplex website or product.

Contact

Questions about this Cookies Policy can be sent to support@kargoplex.com.

Kargoplex Inc.
Suite 230, 200 E 6th St
Austin, TX 78701
United States